If you have any problems with the online purchase of your tickets, please contact incidencias@kinetike.es.

We take the quality of our screenings very seriously, which is why we carry out constant checks in the theaters. However, if you notice any kind of issue during the film, it would help us a lot if you could step out and inform any member of the Cine Jayan staff so that we can find a solution as quickly as possible.

After each screening, the theater is cleaned to prepare it for the next session. In addition, every morning a professional cleaning team carries out a thorough cleaning of the theaters.

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